OKOK Privacy Policy
Updated on: May 29, 2025
Effective date: May 10, 2023
Introduction
Shenzhen Kangyou Health Technology Co., Ltd. (hereinafter referred to as "OKOK App" or "we") attaches great importance to your personal information and gives you control over it. We use strong encryption technologies to protect your privacy and have established strict policies to manage all data. Before you visit the OKOK App or use the services we provide, you need to agree to the provisions in this policy regarding how we collect, use, store, and share your information. If you do not agree with any content of this Privacy Policy, please immediately stop using or accessing our products and services. If you have any questions about this policy, please contact: okokprivacy@chipsea.com. We will complete verification and handling within 15 working days after receiving your inquiry.
This policy will help you understand the following:
1. How we collect and use your personal information
2. How we entrust the processing, share, transfer, and publicly disclose your personal information
3. How we store your personal information
4. How we protect your personal information
5. Your rights as a data subject
6. Third-party service providers
7. How we use Cookies and similar technologies
8. Terms for minors
9. Updates to this policy
10. Scope of application
11. How to contact us
We understand how important user information is to you and will do our best to keep it secure and reliable. We are committed to maintaining your trust and abide by the following principles to protect your user information: accountability, clear purpose, informed consent, data minimization, security assurance, subject participation, openness and transparency. We also undertake to take appropriate security protection measures in accordance with mature industry standards to protect your user information. Please read and understand this Privacy Policy carefully before using our products or services.
1. How we collect and use your personal information
When providing services, we collect and use your personal information based on principles of legitimacy, fairness, transparency and minimal necessity, for the purposes described in this policy.
1. Feature services
1.1 Registration and account login
1.1.1 When you register or log in to the OKOK App, you can create an account using your email; this information is collected to help you complete registration. You will also need to provide other personal information: height, weight, age, and gender, which are used to calculate your BMI and calorie expenditure. If you own a body composition scale, these details are also used to calculate related body metrics: BMI, fat, muscle, water, body type, visceral fat, body fat index, degree of obesity, basal metabolic rate, fat mass, protein, bone mass, body age, and fat-free mass. If you want to use our sharing features to their fullest, you may create a public profile that includes a nickname and photo (optional).
1.1.2 You may also log in using third-party accounts (including Google and Apple). You authorize us to obtain public information (avatar, nickname) from those third-party platforms to bind to your OKOK App account so you can log in and use our products and services directly.
1.2 Device information
Based on the permissions you grant during app installation and/or use, we may receive and record
device-related information you use (for example, device name, device model, device identifiers
(including IDFA, Android_ID, MAC, OAID, Advertising ID, Serial Number, UAID, ICCID, hardware serial
UUID, IDFA), installed app list, operating system and app versions, language settings, unique device
identifier, operator/network type, and other software/hardware characteristic information). This
information is used for device analysis, troubleshooting, and providing a better user experience. Device
information may be used for OKOK APP push services, to evaluate advertising effectiveness, and to send
you software updates or product release notices from the OKOK APP. It is also used internally for
purposes such as data analysis, research, and developing usage-related statistics to improve our
products and services.
1.3 Log information
When you use our client or website services, we automatically collect detailed usage information about
your use of our services, for example as web logs. This may include your search content, browser
type, browsing records, order information, IP address, access date and time.
1.4 Location information
When you use location-related services, we may record the location information of your device in order
to provide relevant services. When you use those services, we may obtain geolocation information by
IP address, GPS, WiFi or base station. You may allow us to access your weight records by granting
permission to read them; you can disable this permission at any time through the relevant settings.
After you revoke such authorization, we will no longer collect that information and cannot provide the
corresponding services; however, unless you delete the information pursuant to law, revocation will not
affect our processing or storage of information obtained under prior authorization.
1.5 Network information
Information about mobile applications (apps) and other software you have used, and usage information of
such apps and software. Metadata contained in content you share via our services, the IP address when
the app accesses the network, and WiFi information (SSID, BSSID, WiFi list).
1.6 Images and other content on your device
With your authorization, our client will encrypt and upload images you actively upload to our servers
for storage; we may also extract app names and versions from your device and upload them encrypted for
processing and storage. You can refuse or revoke this permission at any time. Refusing this permission
will only prevent you from using the above features and will not affect the normal use of other OKOK APP
functions and services. After you revoke authorization, we will no longer collect that information and
cannot provide the corresponding services; however, unless you delete the information pursuant to law,
revocation will not affect our storage or processing of previously authorized information.
1.7 Camera information
With your authorization, when you use photo-taking features to upload images or videos, our client may
access your device's camera information. If you refuse this permission, you will not be able to use
those functions, but it will not affect your normal use of other OKOK APP features. You may revoke this
permission at any time. After revocation, we will no longer collect that information and cannot provide
the corresponding services; however, unless you delete the information pursuant to law, revocation will
not affect our processing or storage of previously authorized information.
1.8 Bluetooth
If you own related hardware devices (including smart nutrition scales, body composition scales, etc.)
and want to synchronize the device-recorded information (including but not limited to weight, body
fat percentage and other personal information and body metrics you have consented to upload) to
the OKOK APP, you may enable Bluetooth to do so. If you refuse to enable Bluetooth, you will only be
unable to use the device-related features and it will not affect your normal use of other OKOK APP
functions. You can revoke this permission at any time through the relevant settings. After revocation,
we will no longer collect that information and cannot provide the corresponding services; however,
unless you delete the information pursuant to law, revocation will not affect our processing or storage
of previously authorized information.
1.9 Calendar
If you choose to use OKOK APP's water reminder or medicine box assistant functions, we will access
your device calendar permissions to store and remove reminders in your device calendar. If you
refuse permission, you will simply be unable to use those functions; it will not affect your normal use
of the OKOK APP. You can revoke this permission at any time. After revocation, we will no longer collect
that information and cannot provide the corresponding services; however, unless you delete the
information pursuant to law, revocation will not affect our processing or storage of previously
authorized information.
2. Permission requests and usage
Some features may require additional device permissions. Granting any permission indicates you authorize us to collect and use the relevant personal information to provide the corresponding services. If you revoke a permission, you cancel that authorization, and we will no longer collect or use the related personal information for that purpose and will not provide services that depend on that permission. However, your decision to revoke a permission will not affect information already collected under prior authorization. The detailed permissions and usage purposes are as follows:
Android app permissions list
1. Read contents of SD card (read storage/photos permission)
android.permission.READ_EXTERNAL_STORAGE
Purpose: Provide access to read data in device storage.
Usage scenarios & purpose: Allow the app to read images and files in storage, mainly to help you post
content, upload profile pictures, files, and locally record crash logs.
2. Modify/delete contents of SD card (write/delete storage/photos permission)
android.permission.WRITE_EXTERNAL_STORAGE
Purpose: Provide external storage write access.
Usage scenarios & purpose: Allow the app to write/download/save/cache/modify/delete images, files, and
crash logs.
3. Read phone status and identity (phone permission, device permission)
android.permission.READ_PHONE_STATE
Purpose: Provide access to device identification information. Please be assured this permission cannot
listen to or obtain any call content.
Usage scenarios & purpose: Read device call status and identifiers, recognize device ID, ensure operator
network services, used for display, account login, and security functions.
4. Access approximate location android.permission.ACCESS_COARSE_LOCATION
Purpose: Obtain approximate location via network (base stations and WLAN).
Usage scenarios & purpose: Used for Bluetooth-connected hardware devices that require location (GPS)
permissions.
5. Access precise location android.permission.ACCESS_FINE_LOCATION
Purpose: Obtain precise location via GPS and network.
Usage scenarios & purpose: Used for Bluetooth-connected hardware devices that require location (GPS)
permissions.
6. Take photos and videos android.permission.CAMERA
Purpose: Use camera to take photos and scan QR codes.
Usage scenarios & purpose: Help you set profile pictures and complete QR code scans.
7. Read calendar android.permission.READ_CALENDAR
Purpose: Read calendar events on the system.
Usage scenarios & purpose: Help you set weight reminders and water reminders.
8. Write calendar android.permission.WRITE_CALENDAR
Purpose: Add or modify calendar events.
Usage scenarios & purpose: Help you set weight reminders and water reminders.
9. Connect to Bluetooth device BLUETOOTH
Purpose: Allow the app to connect to Bluetooth devices.
Usage scenarios & purpose: Support connecting hardware body composition scales, jump ropes, smart water
bottles.
10. Discover and connect to Bluetooth devices BLUETOOTH_ADMIN
Purpose: Allow the app to discover and connect to Bluetooth devices.
Usage scenarios & purpose: Support connecting hardware body composition scales, jump ropes, smart water
bottles.
11. Change network connectivity state android.permission.CHANGE_NETWORK_STATE
Purpose: Switch network connectivity.
Usage scenarios & purpose: Network data synchronization.
12. Access network state android.permission.ACCESS_NETWORK_STATE
Purpose: Check network state when performing one-click login and communicating with servers; determine
network status during API calls.
Usage scenarios & purpose: Network data synchronization.
13. Get current WiFi access state and WLAN hotspot info android.permission.ACCESS_WIFI_STATE, ssid,
bssid
Purpose: Check network state when performing one-click login and communicating with servers; determine
network status during API calls.
Usage scenarios & purpose: Network data synchronization.
14. Keep the phone awake android.permission.WAKE_LOCK
Purpose: Keep screen awake.
Usage scenarios & purpose: Keep screen from sleeping during measurements.
15. Allow app installation android.permission.REQUEST_INSTALL_PACKAGES
Purpose: Obtain information about installed apps on the device.
Usage scenarios & purpose: App update/upgrade.
16. Get running processes
Purpose: Obtain running process information.
Usage scenarios & purpose: Determine current process status.
17. Accelerometer sensor
Purpose: Obtain accelerometer data.
Usage scenarios & purpose: Shake-to-weigh quick-weight feature.
iOS app permissions list
1. NSPhotoLibraryAddUsageDescription
Purpose: Add content to the photo library.
Usage scenarios & purpose: Allow the app to write/download/save/modify/delete images, files, crash
logs.
2. NSPhotoLibraryUsageDescription
Purpose: Read contents of the photo library.
Usage scenarios & purpose: Allow the app to read images and files in storage to help you publish
content.
3. NSCameraUsageDescription
Purpose: Use the camera.
Usage scenarios & purpose: Take photos and scan QR codes.
4. NSLocalNetworkUsageDescription
Purpose: Obtain permission to access your local network.
Usage scenarios & purpose: To ensure and optimize video playback.
3. Non-personal information
We may also collect other information that cannot identify a specific individual or that under applicable local law is not considered personal information—for example statistical data generated when you use specific services, such as anonymous device-related information, daily active events, page visit events, time-on-page events, session events; network monitoring data such as request durations, requests and error requests; application crash events; and device-related information (for example device name, device model, operating system and app version, language settings, unique device identifier, operator/network type and other software/hardware characteristics). The purpose of collecting such information is to improve the services we provide to you and understand which parts of our website, products, or services our customers care about. The categories and data collected depend on how you use our products or services. For the purposes of this Privacy Policy, aggregated data is considered non-personal information.
4. Circumstances where we may collect and use your personal information without consent under relevant laws, regulations, and national standards:
1. Necessary for the conclusion or performance of a contract to which the individual is a party, or
necessary for human resources management under labor rules and collective agreements lawfully
established.
2. Necessary to perform statutory duties or legal obligations.
3. Necessary to respond to public health emergencies or emergencies to protect individuals' life,
health, or property.
4. Necessary for public interest purposes such as news reporting or public opinion supervision within a
reasonable scope.
5. Processing personal information already publicly disclosed by the individual themselves or otherwise
lawfully disclosed within a reasonable scope as provided in law.
6. Other circumstances prescribed by law and administrative regulations.
5. Our commitments
1. We will not show you advertisements based on sensitive categories (for example, race, religion,
sexual orientation, or health status).
2. We will not share personally identifiable information such as your name or email address with
advertisers (unless you have authorized consent).
3. We will not transfer or share your personal information to any third party in any circumstances other
than those permitted by law; we will use the information obtained under this agreement only within
permitted legal scope. We will implement strict policies to protect your personal information and will
not disclose or provide your information to third parties except as authorized in advance or as
otherwise stated in this policy.
4. Third-party services within OKOK App are provided by external third parties; OKOK App cannot obtain
information generated when you use those third-party services. However, if you explicitly consent to a
third party obtaining your location information, that third party may receive your terminal geolocation
through the OKOK App interface. This information is sensitive; refusing to provide it will only prevent
you from using the relevant third-party service and will not affect your normal use of OKOK App
features.
Please understand that our offered features and services are continuously updated and developed. If a
feature or service not described above collects your information, we will notify you separately through
page prompts, interactive flows, site announcements or other means and obtain your consent before
collecting such information.
If OKOK App's required personal information processing activities exceed the scope of your original
consent to provide personal information to a third party, we will obtain your explicit consent before
processing such personal information. In addition, we will strictly follow relevant laws and regulations
and require third parties to ensure the legality of the information they provide.
5. Unless you give separate consent, we will not provide your personal information to anyone.
2. How we entrust, share, transfer, or publicly disclose your personal information
1. Entrusted processing of your personal information
To improve efficiency and reduce costs, we may entrust affiliates or third parties to process
information on our behalf. For example, we may hire affiliates to provide infrastructure, technical
services, and customer support. We require companies, organizations, and individuals entrusted to
process personal information to comply with strict confidentiality obligations through written
agreements and on-site audits, to implement effective confidentiality measures, to process your
information only within the scope of the entrustment, and not to use it for their own purposes; we also
supervise their processing activities. If an entrusted contract is not effective, invalid, revoked, or
terminated, we will require the entrusted party to return or delete the personal information and not
retain it. Our entrusted parties include:
1.1 Partners authorized for in-app push services: Push partners may use SDKs (software development kits)
within our services (including push services, SMS services, etc.; see the third-party SDK service list)
and may access such information as your system language, network type, IP address, photo album, device
information, external storage status, most recent geolocation, continuous location, WiFi information,
and installed app list, but they will not collect your personal identity information. These data are
used to create internal user identifiers to help us perform precise message delivery and avoid duplicate
messages that may cause information disturbance.
1.2 Authorized analytics partners: Analytics partners may use SDKs in our services (including Umeng
analytics) and may access information such as your network type, WiFi information, IDFA, and IDFV, but
will not collect personally identifiable information. These data are used to help us analyze product
feature usage to improve our products and/or services and enhance your user experience.
2. Sharing
Aside from the personal information we actively collect, the text, photos, and information you upload
while using OKOK App's publishing or social features are stored on our servers. In accordance with the
Cybersecurity Law, Personal Information Protection Law and other laws, regulations and regulatory
policies, we will not use or share these data for other commercial purposes. However, when required by
law or by competent authorities, we may use such information within the scope permitted by law—for
example, to search and screen your content for violations of laws, regulations, or public order and
submit information suspected of violating laws and regulations to relevant state authorities.
Please carefully consider the content you upload, post or share through our services. In some cases, you
can control who can view the content you share through certain privacy settings in our services. You may
delete content you uploaded or posted. If you request that we delete your related information, please
email okokprivacy@chipsea.com; we will contact you and complete verification and processing within 15
working days after receiving your request.
We will not provide your personal information to other personal information processors. In cases where
we will provide your personal information to other third-party personal information processors, we will
notify you via a pop-up or additional notice in that single scenario, stating the recipient's name,
contact information, purpose and method of processing, and the types of personal information involved,
and obtain your separate consent. Currently, our authorized partners mainly include the following types:
2.1 Sharing with third-party service providers and business partners
To provide the services described in this Privacy Policy, we may share necessary personal information
with third-party service providers and business partners.
This includes our data centers, data storage facilities, e-commerce technology service providers,
customer service suppliers, and other business partners such as Zhejiang Daily Interactive Network
Technology Co., Ltd., and Umeng Tongxin (Beijing) Technology Co., Ltd. These third parties may process
your personal information on behalf of or for OKOK App for one or more purposes under this Privacy
Policy. We will conduct due diligence and sign contracts to ensure third-party service providers comply
with applicable privacy laws in your jurisdiction. Third-party service providers may also engage
sub-processors.
When integrating third-party services, we will integrate the following third-party SDK services and,
after obtaining your authorization and consent, collect and use your information and share certain
information we collected under this policy with those third-party providers to provide better customer
service and user experience.
You can view details in the "Third-Party Information Sharing List" under the "Third-Party SDK Directory".
3. Transfer
If due to merger, division, dissolution, bankruptcy or other reasons we need to transfer personal
information, we will notify you of the transferee's name and contact information and require the
transferee to continue to perform the obligations of a personal information processor. If the transferee
changes the original processing purpose or processing methods, we will obtain your consent again.
4. Public disclosure
We will not publicly disclose your personal information unless we obtain your separate consent.
3. How we store your personal information
1. Retention period of information
We commit to storing your personal information only for a period that is necessary for the purposes for
which it was collected, or as required by law. After such period, we will delete your personal
information.
If our product or service discontinues operation, we will notify you via push notification, announcement
or other means and delete your personal information within a reasonable period.
2.Geographic Location of Information Storage
The information we collect is primarily stored and processed within China. This means that your personal
information may be transferred to, stored in, and accessed from facilities located within China. We have
implemented security measures, including encryption and access controls, to protect your data. By using
our Services, you understand and consent that your information may be cross-border transferred to China.
4. How we protect your personal information
1. We strive to provide protection for user information security to prevent disclosure, loss, misuse,
unauthorized access or disclosure. We use multi-faceted security measures to ensure a reasonable level
of protection for personal information, including technical protection measures, management controls and
security systems, and will conduct personal information protection impact assessments as required.
2. To protect your personal information, we will take industry-standard security measures to minimize
the risk of loss, damage, theft, leakage, unauthorized access, use, disclosure or alteration of your
personal information. We will use reasonable security measures within industry practices, including:
(1) Using encryption technologies (such as TLS), anonymization and other measures to ensure the privacy
of data in transit;
(2) Providing multiple security features to help you protect your account security;
(3) Reviewing our practices for collecting, storing and processing information (including physical
security measures) to prevent unauthorized persons from accessing our systems;
(4) Requiring all OKOK employees, contractors and agents who must access personal information for
service delivery to comply with strict confidentiality obligations under contract, and disciplining or
terminating those who violate such obligations;
(5) Implementing data classification and tiering systems, data security management rules, and secure
development standards to manage the storage and use of personal information to ensure we do not collect
unnecessary personal information for the services we provide.
3. Please keep your account and password safe. OKOK will ensure your information is not lost or tampered
with by backing up to other servers and encrypting user passwords among other security measures. Despite
reasonable and appropriate measures, due to technological limits and potential malicious attacks, it is
impossible to guarantee absolute security of information on the internet. We will do our best to secure
your personal information. You acknowledge and understand that the systems and communication networks
you use to access our services may encounter issues beyond our control. To prevent security incidents,
we have established pre-warning mechanisms and contingency plans in compliance with laws and
regulations. If a security incident occurs, we will notify you via email, phone, push notification, or
other reasonable means; if individualized notification is impracticable, we will issue a public
announcement. We will also proactively report the handling of personal information security incidents to
regulatory authorities and closely cooperate with government agencies. We strongly recommend you take
active measures to protect your personal information while using our products and services, such as
using strong passwords, changing passwords regularly, and not disclosing account or password information
to others. We will provide multiple security features to assist your protection.
4. We have obtained the "Information Security Level Protection Management Measures" system filing
certification and adopt leading industry technical protections. Our technical methods include but are
not limited to network firewalls, encryption (TLS), de-identification or anonymization, access control
measures, and host-network isolation. We continuously strengthen the security capabilities of software
installed on your device and perform some encryption locally on your device to strengthen secure
transmission.
5. We strictly limit access to information and require personnel to comply with confidentiality
obligations and audits; personnel who violate obligations will be punished accordingly. We will also
review relevant management systems, processes and organizations to prevent unauthorized personnel from
accessing, using or disclosing user information. We recommend you take precautions and we will provide
multiple security features to help you protect your personal information.
6. What you can do?
Do not disclose your login password or account information to anyone (unless that person is specifically
authorized by you). Set a unique password for OKOK App to prevent harm from password leaks on other
sites. Never disclose verification codes you receive to anyone (including anyone claiming to be OKOK App
customer service). Always sign out after using OKOK App, especially on someone else's computer, phone or
public terminal.
OKOK App is not responsible for security breaches caused by your failure to maintain the confidentiality
of your personal information. If you become aware of unauthorized use of your account or other security
issues, you should immediately notify us.
Your cooperation helps us protect the privacy of your personal information.
5. Your rights as a data subject
We attach great importance to your control over personal information and strive to ensure you can query,
update, correct, export, delete and withdraw consent regarding your personal information, enabling you
to fully exercise control over your privacy and data security.
1. You are required to provide truthful personal information when using our products and services. You
are responsible for the authenticity, legality, validity and completeness of the information you provide
and should update and maintain it promptly to ensure accuracy, legality and effectiveness. You can
manage your personal information (e.g., account registration info) at any time.
2. We provide interface designs that allow you to access and correct related personal information. You
can:
2.2.1 Access and edit your profile (avatar, nickname, gender, birthday, height) via "Me" → "Edit
Profile" at the top.
2.2.2 Access and edit account information (email, linked third-party accounts including Apple and
Google) via "Me" → "Settings" → "My Account".
3. You can delete your content or personal information from your OKOK account or request us to delete or
modify information. For example, if you wish to delete your account, please email
okokprivacy@chipsea.com;
we will contact you and complete verification and processing within 15 working days after receiving your
request.
4. In some cases, we may retain certain data for legal reasons or legitimate business needs for a
limited period. To protect OKOK services from accidental or malicious deletion, if you delete certain
content, we may remove copies from our active and backup systems within 15 working days.
5. Account cancellation or deletion
If you wish to cancel a specific product or service, you can do so via "Me" → "Settings" → "My Account"
→ "Delete Account". After cancellation we will delete your personal information.
Please operate carefully when deleting your OKOK App account because account deletion will render you
unable to use the full range of OKOK App products and services.
6. Responding to your requests
To ensure security, we will verify your identity before promptly handling your request. Generally we
will not charge for reasonable requests, but we may charge reasonable costs for frequent, repetitive or
excessive requests.
For requests that require disproportionate technical means (e.g., requiring new system development or
fundamentally changing current practices), pose risks to others' lawful rights, or are otherwise
impracticable, we may refuse the request.
6. Third-party service providers
1. Some products or services may be provided by third parties to enrich your experience. You can choose whether to access such content, links, or to use the third party's products or services. We have no control over third-party products or services and cannot control how they handle your personal information. Information protection issues arising when you use third-party products or services are not governed by this policy. This policy also does not apply to any information you voluntarily provide to third parties. Please refer to the third party's privacy policy.
7. How we use Cookies and similar technologies
Cookies are small files containing strings that are sent to your computer when you visit a website. When
you revisit the site, Cookies allow the website to recognize your browser. Cookies can also store user
preferences and other information. You can reset your browser to refuse all Cookies or prompt before
sending Cookies. However, some site functions or services may not work properly without Cookies.
Cookie and similar technologies are common across the internet. When you use OKOK-related services, we
may use these technologies to send one or more Cookies or anonymous identifiers to your device to
collect and store information about your visits and use of OKOK. We treat information collected via
Cookies and similar technologies as non-personal information. We primarily use Cookies and similar
technologies to:
1. Ensure secure and efficient operation of products and services
We may set authentication and security Cookies or anonymous identifiers to confirm safe login, or to
detect theft or fraud. These technologies also help improve service efficiency and login/response speed.
2. Help you get easier access experience
These technologies can save you from repeatedly entering information or search queries, e.g. enabling
one-click login and recording search history.
3. Log files
Like most websites, we collect certain information and store it in log files. This may include IP
addresses, browser type, internet service provider (ISP), referrer/exit pages, operating system,
date/time stamps and/or clickstream data. We will not correlate automatically collected log data with
other information we collect.
4. Mobile analytics
In some mobile apps we use mobile analytics software to better understand app usage on your phone. Such
software may record information such as usage frequency, in-app events, cumulative usage, performance
data and crash locations. We will not associate analytics software data with any personal information
you submit in the mobile app.
5. Local storage - HTML5/Flash
We use local storage objects (LSOs) such as HTML5 or Flash to store content. Third parties collaborating
to provide certain features on OKOK App, or to serve ads based on your browsing behavior, may also use
HTML5 or Flash cookies to collect and store related information. Various browsers provide management
tools to delete HTML5 local storage objects.
How We Handle Minors' Personal Information
We fully recognize the importance of protecting minors' information. Our services are intended solely
for adults aged 18 and above. We do not knowingly collect any personal information from minors.
Individuals under the age of 18 are prohibited from creating their own OKOK Health accounts. If you
are a minor, please immediately cease any registration or use of our services. We assume no
liability for any failure to comply with this requirement.
We encourage parents and legal guardians to take appropriate measures to prevent minors under the age of
18 from using this application.
When you use family member-related features, we only collect the personal information of minors that
you, as a parent or guardian, actively provide. We do not collect any minor's personal information
beyond what you voluntarily provide. Regarding a minor's personal information, we will only use, share,
transfer, or disclose such information as permitted by law, with the consent of a guardian, or when
necessary to protect the minor. If we discover that we have collected a minor's personal information
without prior consent, we will take steps to delete such data as soon as possible.
Unless otherwise stipulated by laws, regulations, or regulatory authorities, we store minors' personal
information only for the purposes stated in this policy and for the shortest necessary duration. If we
terminate the service or operations, we will promptly cease collecting minors' personal information. At
the same time, we will comply with relevant legal and regulatory requirements by providing you with
advance notice, and we will delete or anonymize minors' personal information after termination of
service or operations, unless otherwise required by laws, regulations, or regulatory authorities.
For potentially involved personal information of children under the age of 14, which is
considered sensitive personal information, we implement the following additional protective
measures:
(1) For the children's personal information we collect, in addition to adhering to the terms of this
Privacy Policy, we also adhere to the principles of legitimacy, necessity, informed consent, clear
purpose, security assurance, and lawful utilization. We strictly follow legal requirements for storage,
use, and disclosure, and will not retain it beyond the period necessary to fulfill the purposes of
collection and use. Upon expiration, we will delete or anonymize the children's personal information. We
will designate a dedicated person responsible for the protection of children's personal information.
(2) You have the right to access and correct the children's personal information you have
provided at any time, and you may also submit requests for correction and deletion to us. If you have
any comments, suggestions, complaints, or reports regarding matters related to children's personal
information, please contact us. We are ready to assist you at any time.
(3) You can click "Children's Personal Information Protection Guidelines"
to view detailed information.
9. Updates to this policy
1. We may periodically revise and update this Privacy Policy. Updates will be posted in the OKOK App via
notices, announcements, etc. You can access the latest version of the Privacy Policy in the OKOK App.
For significant changes, we will notify you in a prominent manner.
Significant changes include but are not limited to:
1.1 Major changes to our products and/or services, such as changes in the purpose of processing personal
information, types of personal information processed, or methods of use;
1.2 Major changes in ownership, organizational structure, such as business adjustments or ownership
changes caused by bankruptcy or M&A;
1.3 Major changes to the primary parties with whom personal information is shared, transferred, or
publicly disclosed;
1.4 Significant changes in the rights and exercise methods available to data subjects;
1.5 Changes to the department responsible for personal information security, contact information or
complaint channels;
1.6 Personal information security impact assessments indicating high risk.
If you do not accept the updated privacy policy, you may refuse to accept the changed privacy policy and
stop using the services or features we provide when the policy is updated.
But your decision to refuse consent will not affect the personal information processing previously
carried out based on your authorization.
10. Scope of application
1. This Privacy Policy applies to all services provided by Shenzhen Kangyou Health Technology Co., Ltd.
and its affiliates, including services provided on the OKOK App, except services that have separate
privacy policies (such as third-party products and services).
2. This Privacy Policy does not apply to products and services provided by third parties, such as
third-party products and services offered on the OKOK App, or other websites linked within our services.
Those products, services or websites have independent privacy policies—please consult those policies
separately.
3. Our Privacy Policy does not cover the information processing policies of other companies or
organizations that advertise or may use our Cookies or other log information to serve and use
advertisements.
11. How to contact us
If you have any questions, comments or suggestions regarding this Privacy Policy, you can contact us as
follows:
1. Through Help & Feedback inside the OKOK App.
2. Call customer service at 0755-88272676.
3. Send an email to okokprivacy@chipsea.com and we will reply within 15 working days.